Our Business  

Welcome to Faneuil

Simply stated, we might just be the best company you’ve never heard of.

That’s because we build the brands of our public and private sector clients by developing customized business solutions that deliver exceptional service to their customers on our clients’ behalf. We make sure that, in their customers’ eyes, the spotlight shines on our clients as industry leaders, not on ourselves.

And while the industries we support are diverse — ranging from customer care, transportation, and utilities, to government services, and healthcare — we’re unrelenting in our attentiveness to creating consistently positive customer experiences, whether the interactions occur face-to-face, by phone or online. We operate expertly in highly regulated industries, continuously deploying innovation and technology to streamline business processes and ensure that every transaction is completed in accordance with established standards.

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