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Washington Healthplanfinder Opens Customer Support Program for New Health Plan Options Toll-Free Customer Support Center Opens Today;In-Person Assister Networks Selected
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SPOKANE, Wash. - The Washington Health Benefit Exchange today unveiled details of their Customer Support Program for Washington Healthplanfinder- the new way for Washingtonians to find, compare and enroll in health insurance starting Oct., 1, 2013. The support effort will focus on providing answers to questions about new types of health coverage options and financial help that will be offered to qualifying consumers.
Key to the program is the toll-free Customer Support Center in Spokane, which opens to Washington state callers today. Assistance is available in up to 175 languages and trained representatives are available weekdays 7:30 a.m. to 8:00 p.m. by dialing toll-free 1-855-WAFINDER (1-855-923-4633). Consumers can also email email@example.com.
"Our trained experts will ensure Washingtonians learn about and have access to the new health coverage options available through Washington Healthplanfinder," said Richard Onizuka, Ph.D., CEO of the Washington Health Benefit Exchange. ÒPeople will be able to get help online, over the phone or in-person through a local organization or registered insurance broker if they need help enrolling in coverage."
Customer Support Center representatives are trained and available to answer questions about types of health coverage options, how to access financial help and what consumers need to know about the enrollment process. Beginning Oct. 1, they will also be able to facilitate enrollment in health plans offered through Washington Healthplanfinder.Click here to read the full press release