Outsourcing so seamless, we call it co-sourcing

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When it makes sense to tap external expertise, it makes even greater sense to count on Faneuil. The professionals we deploy across all channels are rigorously trained to not only get the job done right, but to represent you in the very best light.

Customer Care

For more than two decades, Faneuil customer care professionals have seamlessly presented the culture and personality of our clients to their customers.

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Back Office Operations

From standard business needs such as data entry, billing, and processing payments to unique tasks such as identifying tollbooth violations and processing any pursuant fines, we provide quality back office support.

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While always making the most of our database of valuable Faneuil employees, we are also expert at the rapid recruitment and vetting of personnel with the right skill set for the job.

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Eligibility, Enrollment & Case Management

Well-trained personnel are the key when helping people find their way through programs that serve a diverse set of constituents with varying needs, both at the start of their journey and throughout their relationship to your service.

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