Connecticut Health Exchange Hires New Call Center Vendor
Chicago Tribune
    September 25, 2016

    Virginia-based company is taking over the call center operations for Connecticut's health insurance exchange and will implement a new health insurance adviser program to help customers seeking coverage.

    Access Health CT has executed a contract with Faneuil Inc. The company has provided eligibility and enrollment support to state-based health insurance exchanges across the United States.

    Faneuil was selected following a competitive bidding process. It replaces Virginia-based MAXIMUS, which was running the Connecticut exchange's customer care operations..

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