Massachusetts Health Connector Selects Faneuil
Faneuil Selected by Massachusetts Health Connector
    August 23, 2019

    The Massachusetts Health Connector issued a press release announcing their selection of Faneuil to operate the Health Connector’s contact center and walk-in locations beginning June 2020.

    Faneuil will also deliver additional communication channels that have not been available in the past for the Health Connector’s members. In addition to the existing contact centers and walk-in locations, more than 300,000 health and dental insurance members will now be able to receive information and assistance about their coverage via online chat, email and text platforms.

    Read the full article here.

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